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  • August 24, 2021 at 4:58 am #1382

    My background was with a small MSP. Me and the owner started at 0 and got to 60 clients with the largest only being 27 users in rural NC. Pulling runs of cat5 and then helping someone who can’t figure out how to change their Outlook font was my day to day.

    I’m now in the vendor space but my personal mission has always been to advocate for those who are currently where I once was. Yes the voices of small MSPs and their small clients need to be heard and so far it looks like that’s happening here, more so than what I see elsewhere. It will take effort and vigilance to make sure that continues so keep voicing your concerns.

    You may not be able to do the direct engagement yourself but you still need to make sure your voice is heard by those who will.

  • August 24, 2021 at 4:58 am #1291

    I applied to the board of this organization because for 25 years, I was basically a single person MSP. For the last 11 years, I led a local user group of similar sized MSPs in my area. I firmly believe that if the board is made up of more members like myself, the organization will focus on the small MSP environment. And unless you are a small MSP and volunteer your time, your voice will not be heard.

  • August 24, 2021 at 4:58 am #1285

    I honestly think if this organization is to succeed it HAS to represent everyone. I think looking at the WISP Alliance (https://www.wispa.org/) as an example of this really working.

    As it happens, I know the board chair pretty well and can certainly pick his brain.

  • August 24, 2021 at 4:58 am #1265

    David, when I was a solo firm my father was in the end stages of Parkinsons Disease and landed in a nursing home for his final 60 days. I managed to service all of the clients I had at that time, which if I recall correctly was about 20 by that point, and still be at the nursing home at 8am every single morning and stay there for a couple of hours, then come back in the evening for another couple of hours. I also became a Microsoft MVP that year which is a result of spending a lot of time in the IT community helping others and being seen as a leader in the field. It was important to me that I did these things. You will find that if participating in this group and being represented is important you, that you’ll figure out how to dedicate the time necessary.

  • August 24, 2021 at 4:58 am #1261

    Thanks for the question, David. I believe that this organization is great for one-person shops. One of the important elements is to promote professionalism. Whether you like it or not, you are hurt by bad actors in this industry. So it helps when improve the overall perception of professionalism.

    With regard to size, I don’t perceive this group promoting only large VARs or MSPs. In fact, as the Board has defined membership your one vote is equivalent to Microsoft’s one vote or the one vote of an MSP with fifty technicians. Part of the reason we need this group is that big players already have the ability to buy influence. It’s the small and medium size IT providers (and their clients) who have no voice.

    On top of all that, we are trying to address issues of liability in a very scary cybersecurity environment. Ideally, that will help you address insurance costs going forward.

    You know me. I am 100% dedicated to making every IT professional as successful as possible – including you. 🙂

  • August 24, 2021 at 4:58 am #1215

    If you are small, I mean very small, you won’t have the person-power or funds available to dedicate volunteer time and potentially travel expenses (your State legislature may not be local to you) to this group. So the group then won’t represent the thoughts and concerns of those smaller Service Providers. I’m very concerned that the “Small” in the Small Biz Thoughts Community represents a conflict of interest with what the larger businesses will create in this National organization. Large businesses have historically used such organizations to put in place barriers which keep smaller organizations from being able to enter the same markets and compete with the larger companies. I’m already underfunded and under-staffed here, and struggling here just to afford my Small Biz Thoughts Community subscription. Is the work of this National organization going to help me or drive nails in my coffin?

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